Frequently Asked Questions
Everything you need to know about our premium pet fashion collections.
How do I determine the correct size for my pet?
Each product page features a detailed size guide. We recommend measuring your pet's neck circumference, chest girth, and back length to ensure a perfect fit for our apparel.
What is your return policy for pet clothing?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached and free of pet hair to qualify for a full refund.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
Are the materials used safe for sensitive skin?
Yes, we prioritize hypoallergenic and breathable fabrics like organic cotton and soft knits to ensure your pet remains comfortable and irritation-free.
Can I wash the pet accessories in a machine?
Most of our fabric items are machine washable on a gentle cycle with cold water. However, we recommend hand washing items with delicate embellishments or leather components.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.